Refund policy

Return & Refund Policy:

-Ecig Emporium ONLY accepts replacements for “DOA” or “Manufacture Defective” Items. Due to the nature of our products, and for safety reasons, we do not accept returns. Please notify us within 24 hours after your package was delivered for any items that are related.

-Per health and safety regulations, all ejuices are FINAL SALE, and cannot be exchanged, warranted, or replaced for any reason.

-All disposable vape returns must be unused and in original packaging to receive a replacement. A replacement will be issued for all “DOA”, or “Manufacture defective” items. If we are out of stock of your item, we will issue a full refund.

-Vaping devices that are reusable will have a 30 day exchange for “DOA” or “Manufacture Defective” Items. The defective device must be in its original packaging with no outwards appearance of it being dropped or misused. If we are out of stock of your item, we will issue a full refund.

Please use the “Contact Us” information at the bottom of our website , to contact us regarding your issue. We will respond within 24 hours to proceed with the return/replacement process.